We try our absolute best to satisfy our customers but in the odd case you have an unsolvable problem with our services, you can request a cancellation via email and the same will be confirmed through email within 1 business day and a refund processed within the next 15 business days for the amount on a pro-rata basis for the number of remaining days in the month since the refund request was confirmed. For instance, you pay us $99 for the month of August and you send a cancellation request on the 15th of August, we will refund $48 for the 15 days unused in your account.

If your business is completely new and ours is the first website designed for your business, while choosing any of our subscription packages, even though we will charge you on a monthly basis, you agree to retain the agreement for a minimum of 1 year. In case you wish to cancel the agreement within this period, you will be charged a cancellation fee of $796 in the case of e-commerce packages and $476 in the case of Business packages.